Cancellation Policy

Last updated: August 2026

1. Cancellation Rights

Customers have the right to cancel services under the following conditions:

2. Cancellation Timeline

Before Service Start

100% refund if cancelled before service commencement (24 hours notice required)

Within 7 Days

Full refund applicable if service not yet fully rendered

After Service Commencement

Partial refund based on pro-rata calculation of remaining service period

3. Cancellation Process

Submit cancellation request via email or phone
Provide order/subscription ID and reason for cancellation
Confirmation of cancellation sent within 24 hours
Refund processed within 5-7 business days

4. Non-Cancellable Items

Services already fully delivered or consumed
Shipping costs (non-refundable)
Customized or special order services
Goods already stored in cold storage (partial cancellation only)

5. Early Termination Fee

For subscription-based services, early termination may incur a fee of up to 10% of the remaining subscription value, as per the service agreement.

6. Goods in Storage

For goods already stored, cancellation only refunds future rental charges. Physical removal of goods is the customer's responsibility. Retrieval charges will apply.

7. Monthly Subscription Cancellation

Monthly subscriptions can be cancelled by providing 30 days notice. Cancellation effective from the next billing cycle. No refund for current month.

8. Company-Initiated Cancellation

We reserve the right to cancel services if:

Payment is not received as agreed
Account shows fraudulent activity
Services are misused
Customer violates terms of service

Full refund of prepaid unused services will be provided in such cases.

9. Contact for Cancellation

Email: pranavhanda88@gmail.com
Phone: +91 97790 66847
Working Hours: 9 AM - 6 PM, Monday to Friday